2009 ARF David Ogilvy Award
Olson Zaltman Associates was named a research partner for Frito-Lay’s Grand Ogilvy Award winner -- the Cheetos “Orange Underground” campaign
“The Killer Storm: Using the Zaltman Metaphor Elicitation Technique (ZMET) to Understand Economic Fears in the United States” by James Forr
Rai Management Journal, December 2009
"Forecasting Deep Consumer Resonance: An Application of ZMET"
Chapter in Advances in Business and Management Forecasting.
By James Forr, with Glenn Christensen and Eric DeRosia contributed this chapter.
Advances in Business and Management Forecasting, Volume 5, Emerald Group Publishing Limited: Bradford, England, 2008.
2008 ARF David Ogilvy Award
A Silver Award was given in the 'Packaged Goods' category to the Frito Lay / Sunchips "Small Steps" ad campaign. Olson Zaltman Associates contributed insights and thinking to that campaign.
"Incorporating Deep Customer Insights in the Innovation Process"
Chapter in Kundenorientierte Unternehmensfuhrung
By Jerry Olson, Kristin Waltersdorff (James) and James Forr
Hans H. Hinterhuber and K. Matzler (eds.), Kundenorientierte Unternehmensführung, 6th edition, pub. Gabler Verlag: Wiesbaden, 2008.


