“Diving Deep: Using ZMET to Unearth Insights About Unconscious Consumer Thinking” by Joe Plummer, James Forr, and Katja Bressette in Leading Edge Market Research: 21st Century Tools and Practices, SAGE Publications, Inc., November 2011
2011 ARF David Ogilvy Award
Olson Zaltman Associates has been named a research partner for two winners of 2011 awards: JP Morgan Chase and Company's campaign on behalf of its Ink from Chase business credit card was a Silver Winner in the Financial Services category, while in the Multicultural category, Toyota picked up a Silver for its "Are You Venza?" campaign, created by Burrell.
Marketing Metaphoria : What Deep Metaphors™ Reveal About the Minds of Consumers
By Gerald Zaltman and Lindsay Zaltman
Published by Harvard Business School Press, 2008.
Click here to visit www.marketingmetaphoria.com
Click here for details & ordering information at Amazon.com
2010 ARF David Ogilvy Award
Olson Zaltman Associates was named a research partner for Chase’s Silver Ogilvy Award winner – the “Uncommon Boldness” campaign for Chase Sapphire.
How Customers Think:
Essential Insights into the Mind of the Market
by Gerald Zaltman
Published by Harvard Business School Press, 2003.
Purchase at Amazon.com
"Measureable Emotions: How Television Ads Really Work: How the Patterns of Reactions to Commercials Can Demonstrate Advertising Effectiveness"
Joe Plummer, June, 2010.
> Other Publications and Awards…




